ServiceONE is a Service Management platform that allows you to control, manage and administrate the existent components in the different environments of your organization.
ServiceONE does not want to manage components or assets; it goes beyond the regular Facility Management software functions, while managing the satisfaction of their clients.
The platform is highly scalable software and it allows its modular implantation while adapting to the needs of any organization since it is possible to implant the required units or modules in each case.
ServiceONE has the following features:
| - 100% web access and the best design. - Intuitive and maximum browsing. - High connectivity (It connects with ERP’s and other software) - Modular implantation. - Flexible and scalable platform (personal and adaptable) - ITIL Best Practices (Customer’s satisfaction) - Data Mining (reports making) |
Why ServiceOne?
The ability of administrating your resources and assets in an efficient way will allow you to optimize the work processes while achieving a higher performance of the company assets. This will suppose you time and money saving, hence helping you to control the expenses.
Besides, you will have useful and trusty information that may be used as support for the decision-making thanks to the data-mining system included in ServiceONE.
Finally, ServiceONE is unique software that allows you to manage not only your infrastructures, assets or spaces; it allows you to manage satisfaction.
This is due to the integration of ITIL Best Practices that offer a complete management methodology that makes possible to include the service management and the satisfaction management as main ServiceONE points of reference.
