ServiceONE accepts the challenge of bringing Ciutat de la Justicia into service

Ciutat de la Justícia starts to operate with the gradual occupation of its buildings from May till it is finished in October, month where the complex of buildings will have three thousand workers and thirteen thousand visitors daily. In this way, the service and infrastructure management platform ServiceONE will increase the management area when the different buildings offer the services.

Since a year ago, ServiceONE has finished its preparation for achieving this goal through the Management of the only building occupied till the moment, while meeting satisfactory results. Now ServiceONE accepts the challenge of managing the infrastructure and services of the complex, what creates many expectations since it supposes a bet for a new judicial configuration, hoping to become the ideal headquarters for Justice in the XXI century and the first time in using private financing to build public buildings in Spain.
 
Guarantee for Success
Which is the fundamental piece that makes everything work? What supports all the actions and relations at a judicial complex of buildings? The answer is ServiceONE. A technological platform of the area of Facility Management that goes beyond the expectations for the rest of software in this environment, since it guarantees the quality and optimum performance of the assts, it fixes errors, detects future problems and generates satisfaction among users.

The government’s department of Justice affirms that Ciutat de la Justicia has the most innovative ICT to “rationalize the services, optimize the resources and gain efficiency and improve the service regarding the citizenship and we are in the right way to get it”, according to José Montilla, president of the Generalitat. These words are similar to the ones that define ServiceONE: “Secure investment at short, medium and long term to gain profits in resources, quality of service and user’s satisfaction”.

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